Terms of Use

1. Acceptance of these terms

These Terms of Use (“Terms”) govern your use of ehiveglobal.com, the eHive member portal, and the eHive Circle community (together, the “Services”), operated from Dubai, United Arab Emirates. By browsing the site, submitting an application, or paying for a membership, you accept these Terms. If you do not accept them, please do not use the Services.

The complete cancellation and refund rules are set out in our Refund Policy, and our Privacy Policy explains how we handle personal data. Both are part of how we operate, but these Terms govern the legal relationship.

2. The Services

eHive is a paid membership community for founders and entrepreneurs, currently operating in the UAE. The Services include the public website, the member portal (events, pods, one-to-ones, member directory, Hive Score engagement tracking), and in-person and online gatherings. Consulting engagements booked through eHive are delivered by eHive’s vetted specialist network and are confirmed in a separate written engagement before any work begins.

3. Membership tiers and fees

eHive Circle membership is annual and offered in four tiers, each billed per year in UAE Dirhams:

• Horizon — AED 999/yr
• Ascent — AED 5,999/yr
• Vanguard — AED 12,000/yr (founding rate)
• Zenith — AED 29,999/yr (by application and invitation)

The Vanguard founding cohort is limited to forty seats at AED 12,000/yr; once the founding cohort is full, the standard Vanguard rate of AED 19,999/yr applies. Founding members also complete a paid activation — a Clarity Sprint delivered in the first thirty days, normally AED 2,500, offered to founding members at AED 499. Tier names, prices and benefits are described on the site and may differ between founding and standard periods as stated there.

4. Application and admission

During the founding period, membership — including Vanguard — is strictly by application. Applying does not guarantee admission: every application is reviewed, and eHive admits members at its discretion, in line with the standards published on this site and our Code of Conduct. If your application is accepted, we confirm your tier, fee and start date in writing before any payment is requested. You must be at least 18 years old and able to form a binding contract to apply.

Information you submit in your application must be accurate to the best of your knowledge. Admission may be withdrawn where information provided is materially misleading.

5. Payment and renewal

Memberships are annual. At launch we operate in application and manual-payment mode: after admission, fees are paid by bank transfer, and the payment is recorded against your membership by our team once received. Card payments (when enabled) will be processed by our payment provider at checkout; we never see or store your card number.

• Your renewal date is twelve months from your membership start date.
• The renewal window opens thirty (30) days before your renewal date. We will prompt you inside the portal and by email during this window.
• If a renewal remains unpaid fourteen (14) days after the renewal date, the membership lapses automatically and portal access ends until payment is received.
• Renewals are at the then-current rate for your tier. Founding members keep their founding rate for as long as the membership renews without lapse, as stated at admission.

6. Cancellation and refunds

You may cancel your membership at any time by emailing info@ehiveglobal.com. Cancellation stops renewal; the rules on refunds, cooling-off, the founding activation fee, and event tickets are set out in our Refund Policy, which forms part of these Terms.

7. Member conduct

Membership carries a standard of conduct, summarised in our Code of Conduct: act with integrity, respect other members’ confidentiality, and do not misuse the community, the portal, or other members’ data. Specifically, you must not:

• Share another member’s personal or business information outside the community without their consent
• Use the portal, member directory, or event access to solicit, scrape, or spam members
• Misrepresent your business, qualifications, or intentions
• Upload unlawful, infringing, or harmful content, or attempt to breach or disrupt the platform

Breaches may result in suspension or termination of membership under section 12, without prejudice to any refund position under the Refund Policy.

8. Tier benefits and changes

Tier benefits — events, pods, one-to-ones, advisory access, recognition programmes such as the Hive Score — are described on this site and refined as the community grows. We may add, adjust, or retire individual benefits where necessary, but we will not reduce the core benefits of a tier you have already paid for during that paid period. Where a change is material and to your disadvantage, we will tell you by email and, where appropriate, offer a proportionate remedy.

9. Intellectual property

The site, its design, text, marks, and the eHive name and logo are owned by eHive or its licensors and may not be used without written permission. Content you submit (application answers, posts, testimonials) remains yours; you grant eHive a non-exclusive licence to use it to operate and improve the Services, and — with your consent, which we will always ask for separately — to feature it publicly, such as in testimonials.

10. Disclaimers — no professional advice

eHive is a community and facilitation platform. Discussions, scorecards, playbooks, sessions, and introductions are for general information and peer support only. They are not legal, tax, financial, investment, or other professional advice, and no member relationship creates an advisory engagement. Consult a qualified professional before acting on anything discussed in the community. Estimates and pricing shown on this site are indicative until confirmed in writing.

11. Limitation of liability

To the maximum extent permitted by law, eHive is not liable for indirect or consequential losses — including lost profits, lost business opportunities, or decisions taken in reliance on community discussions — and our total aggregate liability arising from or in connection with your membership in any twelve-month period is limited to the fees you paid to eHive in that period. Nothing in these Terms limits liability that cannot be limited under applicable law, including for death or personal injury caused by negligence or for fraud.

12. Termination

You may end your membership by cancelling renewal (section 6). We may suspend or terminate a membership immediately where a member materially breaches these Terms or the Code of Conduct, engages in unlawful or harmful conduct, or whose continued membership would, in our reasonable judgement, harm the community. On termination for breach, fees already paid are non-refundable except where the Refund Policy provides otherwise.

13. Governing law and venue

These Terms are governed by the laws of the United Arab Emirates. Any dispute arising from them is subject to the exclusive jurisdiction of the courts of Dubai, UAE, unless a mandatory law gives you the right to bring a claim elsewhere.

14. Changes to these Terms

We may update these Terms as the Services evolve. For material changes we will give reasonable notice by email or in the portal before the change takes effect. The version in force when you joined, together with the version you accepted at sign-up (which we record), governs unless you accept a newer version. The “Effective” date at the top of this page tracks the current version.

15. Contact

Questions about these Terms: info@ehiveglobal.com or through Contact us. A human replies within one working day.